A furious mum is locked in a dispute with a retail outlet, after demanding a refund on a pair of children’s Kicker shoes.
Dominque Scully, 32, forked out £74 on two pairs of Kickers for her two young tots from the retailer Wnysors World of Shoes after seeing them on an advert.
However, the mum says that her five-year-old Adam’s shoes started to wear with days of him returning back to school in September.
She bought the shoes just before the start of the 2021/22 academic year, reports Stoke-on-Trent Live.
The mum-of-two, from Bradwell in Derbyshire, said: “Adam came out of school with two holes in his shoes. All the stitching had come out of both the front of the shoes. I’d just chucked his pair from Clarks away a week before he started school – and they had lasted him all year.
“I was really mad. I’ve been able to buy him another pair of shoes but what about the other people who haven’t got the money to go out and pay for another pair of shoes.
“I’ve bought stuff from there before and it’s been fine. I couldn’t believe it.”
Dominique says the shop has sent the shoes to its quality control team. But the complaint remains unresolved and the shoes are still in the shop.
Dominique says Kickers has told her that the dispute is between her and the store.
She added: “The shoes have the red and green tags at the back – and even one of those had come out as well. They were really worn down. I am shocked and for them to tell me they are not going to give me a replacement or refund is disgusting. It’s not right. I want a refund. I’ve had nothing.”
Wnysors World of Shoes have been approached for a statement regarding the issue.
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